Terms & Conditions

Cancellation

Cancellation: Once you have successfully joined a fantasy cricket contest, the entry fee for that contest is non-refundable. This means that you cannot cancel your participation once the contest has started. We recommend reviewing the contest details and rules carefully before joining to avoid any inconvenience or misunderstanding.

Refund

Refund: We understand that certain situations may arise where a refund is necessary. Refunds for entry fees paid for fantasy cricket contests are subject to the following conditions:

Return Policy

Return Policy: Welcome to KnockOut11! We are dedicated to offering you the ultimate cricket fantasy experience. Nevertheless, we recognize that certain situations may necessitate a refund for your participation in a contest. This Return Policy delineates the rules and processes for securing a refund within the App.

Eligibility for Returns

You are entitled to a refund within the App under the following circumstances:

Shipping Policy

Shipping Policy:Welcome to KnockOut11! Our primary objective is to deliver an effortless and delightful fantasy experience. We do not have any shipping requirements since our platform is centred on skill-based games where users create teams based on their skills to compete for prize money.

Note Ensure that you communicate your policies clearly to your users and provide a seamless process for refunds as outlined in your Return Policy. If your app evolves to include physical prizes or merchandise, you may need to revise your Shipping Policy accordingly

Contact Us

If you have any questions or concerns regarding the cancellation and refund policy, please don't hesitate to contact our customer support team. We are here to assist you and provide further clarification:

We value your satisfaction and strive to provide the best possible user experience. If you have any issues or require additional information, our customer support team is ready to help you.

Our goal is to ensure that you have a seamless experience with our fantasy cricket application. If you have any questions or concerns about the cancellation and refund policy, we are here to provide you with the necessary assistance. It is important to understand that once you join a contest, the entry fee becomes non-refundable. This means that once the contest has started, you cannot cancel your participation and request a refund for the entry fee.

We strongly advise you to carefully review the contest details, rules, and any other relevant information before joining. This will help you make an informed decision and avoid any inconvenience. We want to make sure that you have all the necessary information to enjoy the fantasy cricket contests to their fullest.

However, we do understand that there might be exceptional circumstances where a refund is required. In such cases, our refund policy is as follows:

We take your satisfaction and experience seriously, and we are committed to addressing any concerns or questions you may have. Our customer support team is available to assist you and provide further clarification on the cancellation and refund policy.

To reach out to our customer support team, you can contact us through email or phone:

Our dedicated support team will respond to your inquiries as soon as possible. We appreciate your understanding and cooperation in adhering to our cancellation and refund policy.

Thank you for choosing our fantasy cricket application. We hope you have a fantastic experience and enjoy the thrill of participating in exciting cricket contests!

Disclaimer: Please note that this cancellation and refund policy is subject to change without prior notice. We encourage you to review this policy periodically for any updates or modifications.